Privacy Policy
Last updated: 26 May 2026
TG Downloader (“we”, “us”) builds a Chrome extension that helps you download media you can already view in Telegram. We are privacy-first: the extension never reads, stores or transmits your Telegram messages, contacts, or media content.
1. What we collect
To operate licensing and Pro accounts, we collect the minimum necessary:
- Email address — to create your account and send magic-link sign-in and transactional emails.
- Device ID — a random identifier generated by the extension to enforce per-plan device limits.
- User agent & extension version — to support your devices and debug issues.
- IP address — processed transiently for rate-limiting and fraud prevention; not stored long-term.
- Subscription data — your plan, status and renewal date (we never see or store card numbers).
2. What we do NOT collect
- Your Telegram messages, chats, contacts, or group memberships.
- The content of any media you download — downloads happen locally in your browser.
- Your browsing history outside of web.telegram.org.
- Payment card details — these are handled entirely by our payment processor.
3. How we use your data
We use the data above only to provide the service: authenticate you, validate your license, enforce device limits, send required transactional emails, and prevent abuse. We do not sell your data or use it for advertising.
4. Legal basis (GDPR)
We process account and license data to perform our contract with you (providing the service). Any optional marketing email is sent only with your consent and you can opt out at any time.
5. Sub-processors
We share the minimum data needed with trusted providers:
| Provider | Purpose |
|---|---|
| Supabase | Database & authentication |
| Vercel | Website & API hosting |
| Payment processor | Payments (Merchant of Record) & VAT |
| Resend | Transactional email delivery |
| Upstash | Rate limiting |
6. Data retention
- Active subscription data is kept while your subscription is active.
- Billing records are retained as required by tax law.
- Device activations are deleted within 90 days of being revoked.
- On account deletion, personal data is erased promptly (see your rights below).
7. Your rights
You can, at any time:
- Access / export your data — from the extension's Options page, or by email request.
- Delete your account and personal data — from the Options page, or by email request.
- Withdraw consent for marketing email via the unsubscribe link.
8. Cookies
The website uses only an essential authentication session — no advertising or tracking cookies, so no cookie banner is required.
9. Children
The service is not directed to children under 13, and we do not knowingly collect their data.
10. Changes
We may update this policy; material changes will be reflected by the “last updated” date above.
11. Contact
Questions or data requests: support@tgvideodownloader.online